Your personal information is securely stored and protected.
CanadianHealthSurveys.ca (CHS) employs Secure Sockets Layer (SSL) certificate encryption on its website to ensure stringent authentication and only authorized access. We employ the highest ethical standards and have extensive consumer contact, research and telecom experience. If you have any questions please contact us at info@canadianhealthsurveys.ca. CanadianHealthSurveys.ca is the property of LiveContact Inc., 1543 Bayview Avenue, Suite 210, Toronto, Ontario, M4G 3B5. 1-800-366-8148 ext.51.

Domain Control Validation
Before issuing an SSL certificate, the Certification Authority (CA) verifies that the person making the request is authorized to use the domain for which the certificate is being requested. This authentication process ensures that only an individual who has control of the domain in the request can obtain a certificate for that domain.

SSL Certification
An SSL certficate is a digital certificate that authenticates the identity of a website to visiting browers and encrypts information for the server via SSL. CHS uses a SSL certificate from Starfield Technologies. Using industry-standard 128-bit (used by all banking infrastructures to safeguard sensitive data) and high grade 256-bit encryption we keep your sensitive data safe. This technology offers 99% browser recognition.

Cookies
A cookie is a piece of information that websites commonly transfer to the computer that is browsing that website. CHS does not employ cookies.

Log Files
Our server log is used to monitor traffic flow on our website in order to manage it more effectively and resolve technical problems related to the website’s operation. Log file information is not linked to personally identifiable information.

Security Measures
CHS employs physical, electronic and managerial protections and procedures to prevent unauthorized access to the data CHS collects on the web site and through its online registration survey. All data is stored on password-protected computer systems and only authorized employees have access.

Database Storage
The information we collect is stored and processed in a secured data management facility, which is located in Toronto, Ontario, Canada. If you have any questions concerning the steps taken by CHS to protect the security of the data you provide to us, please contact us directly at info@canadianhealthsurveys.ca

How to be removed from our registry and database
Registration on CHS and participation in our surveys is voluntary. You can remove your information from our database at any time. Once it has been removed, you will no longer receive communications from us. To be removed from our database, please contact us at info@canadianhealthsurveys.ca Please note that it may take up to seven business days to process your request.